Effective date: September 26, 2026
1. Services
D.A.D Triad 77 provides remote IT support, basic technology troubleshooting, security awareness guidance, security readiness reviews, website creation, and small business technology support. The exact scope, price, and expected result may vary by request.
2. Customer authorization
Customers must have permission to request support for any device, account, network, website, or business system involved. By requesting service, the customer confirms that they own the system or are authorized to approve the work.
3. Security and responsible use
Security checks are educational and defensive. D.A.D Triad 77 does not guarantee that a device, account, network, website, or business will be free from vulnerabilities, malware, compromise, outages, or future security incidents. Services will not be used to access systems without permission.
4. Pricing and payment
Prices shown on the website are introductory starting prices. Larger or more complex requests may require a separate quote. Any additional work should be agreed to before it begins. Payment terms may be confirmed with the customer before service starts.
5. Backups and customer data
Customers are responsible for maintaining backups of important files and information before troubleshooting or system changes. D.A.D Triad 77 will take reasonable care during support, but technology work can involve unexpected errors, software conflicts, data loss, or service interruptions.
6. Third party products and services
Some work may involve third party platforms such as Microsoft, Google, GitHub, domain providers, internet providers, device manufacturers, or software vendors. Their services, pricing, availability, policies, and security are controlled by those companies.
7. Limits of service
D.A.D Triad 77 provides support in good faith and will explain known risks when practical. No specific outcome, uptime level, security level, performance improvement, or recovery result is guaranteed. Customers remain responsible for decisions about their systems, accounts, data, and business operations.
8. Cancellations and refunds
If a session is canceled before work begins, no service charge should apply unless a separate agreement says otherwise. If work has already started, payment may be due for the time or work already completed. Any refund decision for completed work will be handled case by case.
9. Website creation
Website creation may include basic page design, content placement, mobile friendly layouts, GitHub Pages setup, and publishing assistance. Customers are responsible for the rights to any text, photos, logos, trademarks, or other content they provide.
10. Vendor risk checks
Free vendor risk checks are basic public facing reviews intended to raise awareness. They are not formal audits, certifications, penetration tests, legal opinions, or guarantees that a vendor is safe.
11. Changes to these terms
These terms may be updated as services change. The version posted on this website will show the current effective date.
12. Contact
Questions about these terms or D.A.D Triad 77 services can be sent to dadtriad77@gmail.com.